What is your cancellation policy?Updated 3 months ago

Standard website orders can be canceled prior to the order being fulfilled. Limited Edition orders or any orders placed through the EQL platform may not be canceled at any time.

Please email our team with your cancellation request as soon as possible.

You will receive confirmation of your cancellation if we’re able to make it happen.

After this period, we may not be able to cancel your order as it might already be in processing or shipment.

If you have already received an order confirmation email, it may be impossible to cancel your order. However, you can always request a return or exchange once your order arrives.