Limited Edition Help & FAQ

Information and Help regarding Limited Edition Orders.

Articles

What’s your Limited Edition return policy?

Returns are not Limited Edition products.

Do you offer refunds or exchanges?

Unfortunately, we are unable to offer refunds or exchanges after a purchase has been made. This policy is due to the nature of our products, which include Limited Edition products. However, we are committed to ensuring customer satisfaction. If you r

How do I find out about Limited Edition Releases?

Subscribe to our email marketing and follow us on Instagram or TikTok.

Can I combine shipping for multiple orders?

Limited Edition releases are not eligible for combined shipping. All Limited Edition release orders will be shipped separately with individual tracking information.

When will my Limited Edition order ship?

While we do our best to ship as quickly as possible, Limited Edition releases take more time to ship. If done through EQL, you will see an estimated ship time in the listing (generally 5-7 or 7-10 Business Days).

Can I make a change to my Limited Edition order?

If you need to adjust the information related to a order such as the shipping address, it must be done within four hours of placing the order. We will not be able to accommodate requests made after that time. We are NOT able to adjust quantities, pay

Are past Limited Edition colors ever restocked?

Yes! Past Limited Edition colors (with the exception of numbered releases), may be restocked in the future unless an official retirement of that color has been announced.